Electronic Communications Policy (E-SIGN Policy)

By utilizing our platform, you consent to receiving all essential communications in digital form rather than physical copies. This includes agreements, notices, and disclosures delivered via email or posted on our website. It is your responsibility to maintain accurate contact details to ensure uninterrupted service access. Refusing electronic communications may result in restricted or terminated access to our services.

Agreement to Digital Delivery

Your use of our services confirms your agreement to receive essential documents—including terms of service, privacy policies, disclosures, and tax-related forms—electronically. These communications will be sent via email or made available on our platform.

Requirements for Access

To access, view, and retain these communications, ensure the following:

  1. Internet-Enabled Device: Desktop, laptop, tablet, or mobile device with active internet access.
  2. Updated Browser: A browser supporting 128-bit encryption, such as Chrome (v.60+), Firefox (v.56+), Safari (v.9.0.3+), or Internet Explorer (v.11+).
  3. PDF Reader: Adobe Acrobat Reader (v.11 or newer) to open PDF documents.
  4. Valid Email Address: Active and monitored email account.
  5. Storage or Printing: Ability to save or print communications for future reference.

For mobile users, ensure your device supports file saving or printing. Otherwise, access communications on a compatible device.

Revoking Consent

To withdraw your agreement to electronic communications, email info@firstfinancenashville.org. This action may restrict your ability to use our services.

For paper copies of communications issued within the last 180 days, you may request them for a fee of $5 per copy. Ensure your physical mailing address is current for any paper requests.

Updating Contact Information

Maintain accurate contact details, including your email address, to avoid disruptions. Update your information via the "Account Settings" section on your profile. If your email address becomes inactive or invalid, your account may be temporarily deactivated until it is updated.

To ensure receipt of messages, adjust your email settings to whitelist our communications.

Email Security Responsibilities

By providing your email, you authorize us to send sensitive information to the address on file. You are responsible for securing access to this email account using robust security measures like strong passwords and two-factor authentication.

If your email changes, notify us promptly to avoid missed communications. We are not liable for losses or service interruptions caused by outdated contact information or email security breaches.

Acceptance of Terms

By consenting to this policy, you acknowledge the requirements for accessing and receiving electronic communications and agree to maintain up-to-date information for continued service use.